Ring.io Outage History

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Ring.io had 1 outage in the last 2 years totaling 13h 55m of downtime — averaging 0 incidents per month.

There was 1 Ring.io outage since October 20, 2025 totaling 13h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ring.io

Minor October 20, 2025

Partial Service Degradation

Detected by Pingoru
Oct 20, 2025, 09:00 AM UTC
Resolved
Oct 20, 2025, 10:55 PM UTC
Duration
13h 55m
Affected: Ring.io Service
Timeline · 4 updates
  1. investigating Oct 20, 2025, 04:13 PM UTC

    Our cloud and communication provider are experiencing issues. Ring.io Web Phone connectivity is intermittent. We are working on mitigating the effects of this disruption. Majority of the phone calls should still go through

  2. identified Oct 20, 2025, 04:19 PM UTC

    Our cloud and communication providers have identified the issue and are working on recovery. Until recovery is complete service will continue to be degraded.

  3. identified Oct 20, 2025, 04:43 PM UTC

    The third-party vendor has acknowledged the recurrence of the issue and has a fix ready to be deployed. They are also adding additional capacity on their end to handle a high inflow of requests.

  4. resolved Oct 21, 2025, 12:10 AM UTC

    All Ring.io Services impacted by the Cloud provider outage are operating normally. The incident has been resolved

Read the full incident report →