Ring Outage History
Ring is up right nowPingoru has recorded 50 incidents for Ring: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 511 (0%) |
Incidents, newest first
Major November 12, 2025 Modes Dashboard Not Loading 22m Security Systems
Started Nov 12, 2025, 09:34 PM UTC· resolved Nov 12, 2025, 09:56 PM UTC
- investigating Nov 12, 2025, 09:34 PM UTC
Some Neighbors are experience difficulties changing Modes in the Ring App. We are aware and working to resolve it.
- monitoring Nov 12, 2025, 09:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 12, 2025, 09:56 PM UTC
This incident has been resolved.
Minor October 31, 2025 Halloween Quick Replies Unavailable 8m Ring iOS App, Ring Android App
Started Oct 31, 2025, 05:52 PM UTC· resolved Oct 31, 2025, 06:01 PM UTC
- identified Oct 31, 2025, 05:52 PM UTC
We are currently investigating an issue with Halloween Quick Replies not being available in the Ring App
- resolved Oct 31, 2025, 06:01 PM UTC
This concern has been resolved.
Minor October 20, 2025 Multiple System Outage 12h 26m Doorbells, Alexa, Ring iOS App, Ring.com and 9 more
Started Oct 20, 2025, 10:00 AM UTC· resolved Oct 20, 2025, 10:27 PM UTC
- investigating Oct 20, 2025, 10:00 AM UTC
Ring is currently experiencing a service disruption impacting multiple Ring systems.
- monitoring Oct 20, 2025, 12:40 PM UTC
A fix has been implemented and Ring services are beginning to see recovery. We will continue to monitor the results.
- monitoring Oct 20, 2025, 02:23 PM UTC
Our Customer Support line is currently impacted by the outage, calls to Ring Customer Support may not be successful.
- monitoring Oct 20, 2025, 09:25 PM UTC
We are seeing recovery across all services. Teams are continuing to monitor.
- resolved Oct 20, 2025, 10:27 PM UTC
This incident has been resolved.
Major September 29, 2025 Unable to Download Recordings or View Shared Recordings 51m Ring iOS App, Ring.com, Ring Android App, Stored Video Recordings
Started Sep 29, 2025, 04:53 PM UTC· resolved Sep 29, 2025, 05:45 PM UTC
- investigating Sep 29, 2025, 04:53 PM UTC
We are currently investigating this issue.
- monitoring Sep 29, 2025, 05:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2025, 05:45 PM UTC
This incident has been resolved.
Minor July 18, 2025 Incorrect Login Dates & Client Device Information 4d 12h Ring iOS App, Ring.com, Ring Android App
Started Jul 18, 2025, 07:20 AM UTC· resolved Jul 22, 2025, 07:26 PM UTC
- identified Jul 18, 2025, 07:20 AM UTC
We are aware of an issue where information is displaying inaccurately in Control Center. This is the result of a backend update, and we’re working to resolve this. We have no reason to believe this is the result of unauthorized access to customer accounts.
- identified Jul 18, 2025, 09:07 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 18, 2025, 06:58 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 21, 2025, 11:15 PM UTC
We are deploying a fix for information displaying inaccurately in Control Center, due to a backend update. This fix will correct login dates shown for authorized client devices.
- monitoring Jul 22, 2025, 05:08 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 22, 2025, 07:26 PM UTC
This incident has been resolved.
Minor June 12, 2025 Delay In Activating Ring Home Plan Features On New Device Setups 2h 19m Stored Video Recordings
Started Jun 12, 2025, 07:27 PM UTC· resolved Jun 12, 2025, 09:47 PM UTC
- identified Jun 12, 2025, 07:27 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 12, 2025, 09:47 PM UTC
This incident has been resolved
Minor May 13, 2025 Recently Recored Events Delayed on Ring App Timeline and Event History 38m Ring iOS App, Ring Android App, Stored Video Recordings
Started May 13, 2025, 05:45 PM UTC· resolved May 13, 2025, 06:24 PM UTC
- monitoring May 13, 2025, 05:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2025, 06:24 PM UTC
This incident has been resolved.
Minor February 28, 2025 Alert Snooze Feature Not Functioning 5h 27m Ring iOS App, Ring Android App
Started Feb 28, 2025, 05:08 PM UTC· resolved Feb 28, 2025, 10:36 PM UTC
- investigating Feb 28, 2025, 05:08 PM UTC
We are currently investigating this issue.
- identified Feb 28, 2025, 06:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 28, 2025, 08:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 28, 2025, 10:36 PM UTC
This incident has been resolved.
Minor February 3, 2025 Unable To Connect To Ding and Motion Events 1h 47m
Started Feb 03, 2025, 10:51 PM UTC· resolved Feb 04, 2025, 12:38 AM UTC
- investigating Feb 03, 2025, 10:51 PM UTC
We are currently investigating an issue causing some customers to be unable to connect to Ding or Motion events. Live View on demand will continue to work as expected.
- identified Feb 03, 2025, 11:23 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 04, 2025, 12:38 AM UTC
This incident has been resolved.
Major February 1, 2025 Login errors 50m Ring iOS App, Ring Android App, Neighbors
Started Feb 01, 2025, 11:10 PM UTC· resolved Feb 02, 2025, 12:00 AM UTC
- investigating Feb 01, 2025, 11:10 PM UTC
We are currently investigating an issue preventing login for some users, resulting in a "Something went wrong" error.
- resolved Feb 02, 2025, 08:43 AM UTC
This incident has been resolved.
Major January 24, 2025 Possible Log In and Control Center Outage 16m Ring iOS App, Ring.com, Ring Android App, Neighbors
Started Jan 24, 2025, 01:44 PM UTC· resolved Jan 24, 2025, 02:00 PM UTC
- identified Jan 24, 2025, 01:44 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 24, 2025, 02:00 PM UTC
This incident has been resolved.
Minor December 11, 2024 Newly Setup Devices Missing Notifications 48m Doorbells, Indoor Cams, Outdoor Cams, Security Systems and 2 more
Started Dec 11, 2024, 10:49 PM UTC· resolved Dec 11, 2024, 11:38 PM UTC
- investigating Dec 11, 2024, 10:49 PM UTC
We are currently investigating an issue with some ring alerts and motion event notifications not being sent. This will only affect new device setups. To resolve this concern, simply toggle the Ring Alerts and/or Motion Alerts switch.
- resolved Dec 11, 2024, 11:38 PM UTC
This incident has been resolved.
Minor November 4, 2024 Potential Degradation Of Alarm Services 2h 13m Ring iOS App, Ring Android App
Started Nov 04, 2024, 10:12 PM UTC· resolved Nov 05, 2024, 12:25 AM UTC
- investigating Nov 04, 2024, 10:12 PM UTC
We are investigating reports of issues with alarm services.
- investigating Nov 04, 2024, 10:13 PM UTC
We are continuing to investigate this issue.
- resolved Nov 05, 2024, 12:25 AM UTC
This incident has been resolved.