Ring experienced a major incident on November 12, 2025 affecting Security Systems, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Security Systems
Update timeline
- investigating Nov 12, 2025, 09:34 PM UTC
Some Neighbors are experience difficulties changing Modes in the Ring App. We are aware and working to resolve it.
- monitoring Nov 12, 2025, 09:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 12, 2025, 09:56 PM UTC
This incident has been resolved.