Ring had 5 outages in the last 2 years totaling 121h 55m of downtime — averaging 0.2 incidents per month.
There were 5 Ring outages since July 18, 2025 totaling 121h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.
Some Neighbors are experience difficulties changing Modes in the Ring App. We are aware and working to resolve it.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with Halloween Quick Replies not being available in the Ring App
This concern has been resolved.
Ring is currently experiencing a service disruption impacting multiple Ring systems.
A fix has been implemented and Ring services are beginning to see recovery. We will continue to monitor the results.
Our Customer Support line is currently impacted by the outage, calls to Ring Customer Support may not be successful.
We are seeing recovery across all services. Teams are continuing to monitor.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware of an issue where information is displaying inaccurately in Control Center. This is the result of a backend update, and we’re working to resolve this. We have no reason to believe this is the result of unauthorized access to customer accounts.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We are deploying a fix for information displaying inaccurately in Control Center, due to a backend update. This fix will correct login dates shown for authorized client devices.
We are continuing to monitor for any further issues.
This incident has been resolved.