Ring incident

Ring Alarm Inaccessible From App

Major Resolved View vendor source →

Ring experienced a major incident on March 8, 2023 affecting Ring iOS App and Ring Android App, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2023, 04:43 PM UTC
Resolved
Mar 08, 2023, 05:32 PM UTC
Duration
49m
Detected by Pingoru
Mar 08, 2023, 04:43 PM UTC

Affected components

Ring iOS AppRing Android App

Update timeline

  1. investigating Mar 08, 2023, 04:43 PM UTC

    We are currently investigating an issue that causes Ring Alarm to incorrectly report as "offline" in the Ring app, which prevents the changing of Modes from the app. Keypads will still work normally in the meantime.

  2. resolved Mar 08, 2023, 05:32 PM UTC

    This incident has been resolved.