Ring experienced a minor incident on May 26, 2023 affecting Alexa and Ring iOS App and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
AlexaRing iOS AppRing Android App
Update timeline
- investigating May 26, 2023, 10:29 PM UTC
We've identified an issue causing Modes to be unavailable. This is preventing Ring Alarm devices from changing status via the Ring app or Alexa. Additionally, playback of recordings on Ring.com has an increased error rate.
- resolved May 26, 2023, 11:16 PM UTC
This incident has been resolved.