Ring experienced a critical incident on June 30, 2023 affecting Ring Android App, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Ring Android App
Update timeline
- investigating Jun 30, 2023, 03:17 PM UTC
Some users attempting to log in to the Ring app on Android are receiving various errors preventing successful login. iOS and Ring.com do not appear to be affected at this time. Ring.com from a desktop or mobile browser can be used as a short-term workaround while we work to resolve this.
- monitoring Jun 30, 2023, 04:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 30, 2023, 04:25 PM UTC
This incident has been resolved.