Ring experienced a major incident on September 13, 2023 affecting Video On Demand, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Video On Demand
Update timeline
- investigating Sep 13, 2023, 09:22 PM UTC
We are investigating reports that some Neighbors are unable to load live video services.
- resolved Sep 13, 2023, 09:57 PM UTC
This incident has been resolved.