Ring Outage History

Ring is up right now

Ring had 21 outages in the last 2 years totaling 152h 59m of downtime — averaging 0.9 incidents per month.

There were 21 Ring outages since June 5, 2024 totaling 152h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ring.com

Major November 12, 2025

Modes Dashboard Not Loading

Detected by Pingoru
Nov 12, 2025, 09:34 PM UTC
Resolved
Nov 12, 2025, 09:56 PM UTC
Duration
22m
Affected: Security Systems
Timeline · 3 updates
  1. investigating Nov 12, 2025, 09:34 PM UTC

    Some Neighbors are experience difficulties changing Modes in the Ring App. We are aware and working to resolve it.

  2. monitoring Nov 12, 2025, 09:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 12, 2025, 09:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 31, 2025

Halloween Quick Replies Unavailable

Detected by Pingoru
Oct 31, 2025, 05:52 PM UTC
Resolved
Oct 31, 2025, 06:01 PM UTC
Duration
8m
Affected: Ring iOS AppRing Android App
Timeline · 2 updates
  1. identified Oct 31, 2025, 05:52 PM UTC

    We are currently investigating an issue with Halloween Quick Replies not being available in the Ring App

  2. resolved Oct 31, 2025, 06:01 PM UTC

    This concern has been resolved.

Read the full incident report →

Minor October 20, 2025

Multiple System Outage

Detected by Pingoru
Oct 20, 2025, 10:00 AM UTC
Resolved
Oct 20, 2025, 10:27 PM UTC
Duration
12h 26m
Affected: DoorbellsAlexaRing iOS AppRing.comIndoor CamsRing Android AppVideo On DemandOutdoor CamsNeighborsStored Video RecordingsSecurity SystemsSmart LightingAccess Control
Timeline · 5 updates
  1. investigating Oct 20, 2025, 10:00 AM UTC

    Ring is currently experiencing a service disruption impacting multiple Ring systems.

  2. monitoring Oct 20, 2025, 12:40 PM UTC

    A fix has been implemented and Ring services are beginning to see recovery. We will continue to monitor the results.

  3. monitoring Oct 20, 2025, 02:23 PM UTC

    Our Customer Support line is currently impacted by the outage, calls to Ring Customer Support may not be successful.

  4. monitoring Oct 20, 2025, 09:25 PM UTC

    We are seeing recovery across all services. Teams are continuing to monitor.

  5. resolved Oct 20, 2025, 10:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 29, 2025

Unable to Download Recordings or View Shared Recordings

Detected by Pingoru
Sep 29, 2025, 04:53 PM UTC
Resolved
Sep 29, 2025, 05:45 PM UTC
Duration
51m
Affected: Ring iOS AppRing.comRing Android AppStored Video Recordings
Timeline · 3 updates
  1. investigating Sep 29, 2025, 04:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 29, 2025, 05:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 29, 2025, 05:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 18, 2025

Incorrect Login Dates & Client Device Information

Detected by Pingoru
Jul 18, 2025, 07:20 AM UTC
Resolved
Jul 22, 2025, 07:26 PM UTC
Duration
4d 12h
Affected: Ring iOS AppRing.comRing Android App
Timeline · 6 updates
  1. identified Jul 18, 2025, 07:20 AM UTC

    We are aware of an issue where information is displaying inaccurately in Control Center. This is the result of a backend update, and we’re working to resolve this. We have no reason to believe this is the result of unauthorized access to customer accounts.

  2. identified Jul 18, 2025, 09:07 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 18, 2025, 06:58 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 21, 2025, 11:15 PM UTC

    We are deploying a fix for information displaying inaccurately in Control Center, due to a backend update. This fix will correct login dates shown for authorized client devices.

  5. monitoring Jul 22, 2025, 05:08 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 22, 2025, 07:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 28, 2025

Alert Snooze Feature Not Functioning

Detected by Pingoru
Feb 28, 2025, 05:08 PM UTC
Resolved
Feb 28, 2025, 10:36 PM UTC
Duration
5h 27m
Affected: Ring iOS AppRing Android App
Timeline · 4 updates
  1. investigating Feb 28, 2025, 05:08 PM UTC

    We are currently investigating this issue.

  2. identified Feb 28, 2025, 06:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 28, 2025, 08:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 28, 2025, 10:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2025

Unable To Connect To Ding and Motion Events

Detected by Pingoru
Feb 03, 2025, 10:51 PM UTC
Resolved
Feb 04, 2025, 12:38 AM UTC
Duration
1h 47m
Timeline · 3 updates
  1. investigating Feb 03, 2025, 10:51 PM UTC

    We are currently investigating an issue causing some customers to be unable to connect to Ding or Motion events. Live View on demand will continue to work as expected.

  2. identified Feb 03, 2025, 11:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 04, 2025, 12:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 1, 2025

Login errors

Detected by Pingoru
Feb 01, 2025, 11:10 PM UTC
Resolved
Feb 02, 2025, 12:00 AM UTC
Duration
50m
Affected: Ring iOS AppRing Android AppNeighbors
Timeline · 2 updates
  1. investigating Feb 01, 2025, 11:10 PM UTC

    We are currently investigating an issue preventing login for some users, resulting in a "Something went wrong" error.

  2. resolved Feb 02, 2025, 08:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 24, 2025

Possible Log In and Control Center Outage

Detected by Pingoru
Jan 24, 2025, 01:44 PM UTC
Resolved
Jan 24, 2025, 02:00 PM UTC
Duration
16m
Affected: Ring iOS AppRing.comRing Android AppNeighbors
Timeline · 2 updates
  1. identified Jan 24, 2025, 01:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jan 24, 2025, 02:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 11, 2024

Newly Setup Devices Missing Notifications

Detected by Pingoru
Dec 11, 2024, 10:49 PM UTC
Resolved
Dec 11, 2024, 11:38 PM UTC
Duration
48m
Affected: DoorbellsIndoor CamsOutdoor CamsSecurity SystemsSmart LightingAccess Control
Timeline · 2 updates
  1. investigating Dec 11, 2024, 10:49 PM UTC

    We are currently investigating an issue with some ring alerts and motion event notifications not being sent. This will only affect new device setups. To resolve this concern, simply toggle the Ring Alerts and/or Motion Alerts switch.

  2. resolved Dec 11, 2024, 11:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2024

Potential Degradation Of Alarm Services

Detected by Pingoru
Nov 04, 2024, 10:12 PM UTC
Resolved
Nov 05, 2024, 12:25 AM UTC
Duration
2h 13m
Affected: Ring iOS AppRing Android App
Timeline · 3 updates
  1. investigating Nov 04, 2024, 10:12 PM UTC

    We are investigating reports of issues with alarm services.

  2. investigating Nov 04, 2024, 10:13 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 05, 2024, 12:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 18, 2024

Ring.com buttons nonfunctional

Detected by Pingoru
Oct 18, 2024, 10:14 PM UTC
Resolved
Oct 19, 2024, 02:54 AM UTC
Duration
4h 39m
Affected: Ring.com
Timeline · 3 updates
  1. investigating Oct 18, 2024, 10:14 PM UTC

    We are currently investigating issues where certain buttons are not clickable when adding items to your cart on Ring.com. In the mean time, refreshing the page usually resolves the issue.

  2. identified Oct 19, 2024, 12:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 19, 2024, 02:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 10, 2024

Billing Options Unavailable

Detected by Pingoru
Oct 10, 2024, 07:16 PM UTC
Resolved
Oct 10, 2024, 07:57 PM UTC
Duration
40m
Affected: Ring.com
Timeline · 2 updates
  1. investigating Oct 10, 2024, 07:16 PM UTC

    We are currently investigating an issue preventing both neighbors and Ring Community Support from making any changes to their billing information.

  2. resolved Oct 10, 2024, 07:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 7, 2024

Motion settings not saving for Ring devices

Detected by Pingoru
Aug 07, 2024, 07:51 PM UTC
Resolved
Aug 07, 2024, 09:48 PM UTC
Duration
1h 56m
Affected: DoorbellsIndoor CamsOutdoor CamsSecurity SystemsSmart LightingAccess Control
Timeline · 3 updates
  1. identified Aug 07, 2024, 07:51 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 07, 2024, 08:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2024, 09:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 6, 2024

Regional Outage - CA & AZ

Detected by Pingoru
Aug 06, 2024, 04:54 PM UTC
Resolved
Aug 06, 2024, 05:00 PM UTC
Duration
5m
Timeline · 1 update
  1. resolved Aug 06, 2024, 04:54 PM UTC

    We have identified a brief regional outage which affected some of Arizona and California. Devices located in these areas may have temporarily reported as offline during this time.

Read the full incident report →

Minor July 9, 2024

Live View Failure and Devices Reporting Offline

Detected by Pingoru
Jul 09, 2024, 07:26 PM UTC
Resolved
Jul 09, 2024, 09:29 PM UTC
Duration
2h 3m
Affected: DoorbellsVideo On DemandOutdoor CamsSecurity SystemsAccess Control
Timeline · 3 updates
  1. investigating Jul 09, 2024, 07:26 PM UTC

    We are currently investigating an issue causing live view failures and device offline statuses.

  2. monitoring Jul 09, 2024, 07:57 PM UTC

    Update: Live View functionality should now be restored and some devices may also now begin to report as online.

  3. resolved Jul 09, 2024, 09:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 7, 2024

OTP Not Being Received

Detected by Pingoru
Jul 07, 2024, 05:25 PM UTC
Resolved
Jul 07, 2024, 09:42 PM UTC
Duration
4h 17m
Affected: Ring iOS AppRing Android AppNeighbors
Timeline · 2 updates
  1. investigating Jul 07, 2024, 05:25 PM UTC

    We are aware of an issue that may cause failure to login in the US, UK and Netherlands due to 2 Step Verification failure.

  2. resolved Jul 07, 2024, 09:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 13, 2024

False Offline Notifications

Detected by Pingoru
Jun 13, 2024, 02:22 PM UTC
Resolved
Jun 13, 2024, 01:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 13, 2024, 02:22 PM UTC

    Our notification system sent out notifications in error to many of our neighbors indicating some of their devices are offline. Most of these notifications can be safely ignored, but we recommend double-checking your devices to be sure, as some number of real offline notifications were mixed in.

Read the full incident report →

Notice June 5, 2024

Log In Troubles with T-Mobile

Detected by Pingoru
Jun 05, 2024, 06:00 PM UTC
Resolved
Jun 05, 2024, 08:58 PM UTC
Duration
2h 58m
Timeline · 3 updates
  1. identified Jun 05, 2024, 06:00 PM UTC

    We have confirmed some Neighbors on T-Mobile are not receiving the Two Step Verification One Time Passcode and are unable to log in due to this.

  2. monitoring Jun 05, 2024, 07:05 PM UTC

    We are observing recovery with 2SV code delays for neighbors with T-Mobile as their mobile provider. We will continue monitoring the service to ensure a full recovery is made.

  3. resolved Jun 05, 2024, 08:58 PM UTC

    This incident has been resolved.

Read the full incident report →