Ring experienced a notice incident on June 5, 2024, lasting 2h 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 05, 2024, 06:00 PM UTC
We have confirmed some Neighbors on T-Mobile are not receiving the Two Step Verification One Time Passcode and are unable to log in due to this.
- monitoring Jun 05, 2024, 07:05 PM UTC
We are observing recovery with 2SV code delays for neighbors with T-Mobile as their mobile provider. We will continue monitoring the service to ensure a full recovery is made.
- resolved Jun 05, 2024, 08:58 PM UTC
This incident has been resolved.