Ring experienced a notice incident on October 10, 2024 affecting Ring.com, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Ring.com
Update timeline
- investigating Oct 10, 2024, 07:16 PM UTC
We are currently investigating an issue preventing both neighbors and Ring Community Support from making any changes to their billing information.
- resolved Oct 10, 2024, 07:57 PM UTC
This incident has been resolved.