Ring incident

Newly Setup Devices Missing Notifications

Minor Resolved View vendor source →

Ring experienced a minor incident on December 11, 2024 affecting Doorbells and Indoor Cams and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2024, 10:49 PM UTC
Resolved
Dec 11, 2024, 11:38 PM UTC
Duration
48m
Detected by Pingoru
Dec 11, 2024, 10:49 PM UTC

Affected components

DoorbellsIndoor CamsOutdoor CamsSecurity SystemsSmart LightingAccess Control

Update timeline

  1. investigating Dec 11, 2024, 10:49 PM UTC

    We are currently investigating an issue with some ring alerts and motion event notifications not being sent. This will only affect new device setups. To resolve this concern, simply toggle the Ring Alerts and/or Motion Alerts switch.

  2. resolved Dec 11, 2024, 11:38 PM UTC

    This incident has been resolved.