Ring incident

Login errors

Major Resolved View vendor source →

Ring experienced a major incident on February 1, 2025 affecting Ring iOS App and Ring Android App and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2025, 11:10 PM UTC
Resolved
Feb 02, 2025, 12:00 AM UTC
Duration
50m
Detected by Pingoru
Feb 01, 2025, 11:10 PM UTC

Affected components

Ring iOS AppRing Android AppNeighbors

Update timeline

  1. investigating Feb 01, 2025, 11:10 PM UTC

    We are currently investigating an issue preventing login for some users, resulting in a "Something went wrong" error.

  2. resolved Feb 02, 2025, 08:43 AM UTC

    This incident has been resolved.