Ring incident

Unable To Connect To Ding and Motion Events

Minor Resolved View vendor source →

Ring experienced a minor incident on February 3, 2025, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2025, 10:51 PM UTC
Resolved
Feb 04, 2025, 12:38 AM UTC
Duration
1h 47m
Detected by Pingoru
Feb 03, 2025, 10:51 PM UTC

Update timeline

  1. investigating Feb 03, 2025, 10:51 PM UTC

    We are currently investigating an issue causing some customers to be unable to connect to Ding or Motion events. Live View on demand will continue to work as expected.

  2. identified Feb 03, 2025, 11:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 04, 2025, 12:38 AM UTC

    This incident has been resolved.