Ricoh incident

[Resolved][EU] Service Outage

Notice Resolved View vendor source →

Ricoh experienced a notice incident on October 21, 2025 affecting Device Management UI (EU), lasting –. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 06:00 PM UTC
Resolved
Oct 21, 2025, 06:00 PM UTC
Duration
–
Detected by Pingoru
Oct 21, 2025, 06:00 PM UTC

Affected components

Device Management UI (EU)

Update timeline

  1. resolved Oct 21, 2025, 06:00 PM UTC

    We had received alerts indicating the inaccessibility of the Device Management UI. The issue has already been restored. We will continue to investigate the root cause in the coming days.