Ricoh incident

[AP] Monitoring Issue (No Customer Impact)

Notice Resolved View vendor source →

Ricoh experienced a notice incident on June 1, 2026 affecting Device Management UI (AP), lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 06:49 AM UTC
Resolved
Jun 01, 2026, 08:36 AM UTC
Duration
1h 47m
Detected by Pingoru
Jun 01, 2026, 06:49 AM UTC

Affected components

Device Management UI (AP)

Update timeline

  1. investigating Jun 01, 2026, 06:49 AM UTC

    We are receiving a high number of alerts. The Device Management UI might be inaccessible. We are investigating the issue with the highest priority.

  2. resolved Jun 01, 2026, 08:36 AM UTC

    Following our investigation, we confirmed that this incident was a false positive and that there was no actual impact on service functionality. We are implementing measures to prevent recurrence and are reviewing our monitoring.