Ricoh incident

[Resolved][CA] Partial Service Outage

Notice Resolved View vendor source →

Ricoh experienced a notice incident on July 13, 2026 affecting Device Management UI (CA), lasting –. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 02:50 PM UTC
Resolved
Jul 13, 2026, 02:50 PM UTC
Duration
–
Detected by Pingoru
Jul 13, 2026, 02:50 PM UTC

Affected components

Device Management UI (CA)

Update timeline

  1. resolved Jul 13, 2026, 02:50 PM UTC

    We had received alerts indicating the possible failure on our device management cloud environment. The issue has already been restored. We will continue to investigate the root cause in the coming days.