Ribbon Health incident

API Outage

Critical Resolved View vendor source →

Ribbon Health experienced a critical incident on November 23, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 23, 2021, 10:15 PM UTC
Resolved
Nov 07, 2021, 08:30 PM UTC
Duration
—
Detected by Pingoru
Nov 23, 2021, 10:15 PM UTC

Update timeline

  1. resolved Nov 23, 2021, 10:15 PM UTC

    Our API server lost access to our underlying DB again due to the same breaking change that caused the outage on 11/6.