Ribbon Health experienced a notice incident on July 19, 2024 affecting Provider Search and Editing Providers and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Provider SearchEditing ProvidersTreatments
Update timeline
- resolved Jul 19, 2024, 09:28 PM UTC
We experienced an API outage from 4:07 PM to 4:14 PM ET today on our providers, condition cost estimates, and treatment endpoints. Full API functionality has been restored and there are no outstanding errors or latency issues. We sincerely apologize for the inconvenience this may cause your workflow. If you are continuing to experience issues, please reach out to [email protected].