Ribbon Health experienced a notice incident on October 3, 2024 affecting Provider Search and Locations Search and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Provider SearchLocations SearchSpecialtiesEditing ProvidersEditing LocationsInsurancesEligibility Check (powered by pVerify)Clinical AreasProcedure Cost EstimateConditions
Update timeline
- resolved Oct 03, 2024, 04:17 PM UTC
Yesterday, between 10 AM and 5 PM ET, we experienced intermittent latency spikes affecting a portion of our customers. The issue has been resolved, and we are closely monitoring the situation to ensure continued stability. We apologize for any inconvenience this may have caused.