Rho experienced a minor incident on July 20, 2023 affecting Notifications, lasting 6d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Notifications
Update timeline
- investigating Jul 20, 2023, 05:54 PM UTC
Some users have reporting not receiving SMS notifications after card purchases. We are investigating this issue with our messaging partner.
- identified Jul 20, 2023, 10:26 PM UTC
We have identified the issue and are working with our messaging partner to resolve.
- resolved Jul 27, 2023, 04:52 PM UTC
Our messaging partner has confirmed the issue has been resolved. We have not seen related messaging failures in the past 24 hours.