Rho experienced a critical incident on October 19, 2026 affecting Corporate Cards, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Corporate Cards
Update timeline
- investigating Oct 19, 2026, 06:12 PM UTC
We are experiencing an issue with our card processing provider. When customers swipe their cards, we are not receiving the authorization requests from the provider, so we are unable to perform stand-in processing.
- investigating Oct 19, 2026, 06:24 PM UTC
Stand-in processing is going through for Mastercard cards.
- monitoring Oct 19, 2026, 06:52 PM UTC
We started receiving cards authorization requests. We are monitoring the situation.
- resolved Oct 19, 2026, 06:57 PM UTC
Issue is resolved. We are still actively monitoring if the situation changes back.