Rho incident

ACH Origination Delays

Major Resolved View vendor source →

Rho experienced a major incident on August 2, 2023 affecting Bank Payments, lasting 5h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 04:30 PM UTC
Resolved
Aug 02, 2023, 09:53 PM UTC
Duration
5h 23m
Detected by Pingoru
Aug 02, 2023, 04:30 PM UTC

Affected components

Bank Payments

Update timeline

  1. investigating Aug 02, 2023, 08:31 PM UTC

    Outgoing ACH payments are delayed. We are working with our bank partner to resolve this issue.

  2. resolved Aug 02, 2023, 09:53 PM UTC

    This incident has been resolved. We expect all ACH payments to settle within the expected timeframes.