Rho experienced a major incident on September 1, 2023 affecting Notifications, lasting 3d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Notifications
Update timeline
- identified Sep 01, 2023, 08:19 PM UTC
We are seeing a number of notifications fail to deliver via SMS. We are working with our SMS partner to resolve this issue as soon as possible.
- resolved Sep 05, 2023, 02:54 PM UTC
We've resolved this issue with our SMS partner and messages are delivering again without delays.