RevSpring Outage History
RevSpring is up right nowPingoru has recorded 50 incidents for RevSpring: 15 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 2 of 720 (0%) |
| July 2026 | 2 | 98 of 744 (13%) |
| August 2026 | 1 | 27 of 744 (4%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 587 (0%) |
Incidents, newest first
Notice January 2, 2025 The Postal Service will suspend mail delivery on 1/9/2025 – PRES Platform (Oaks, PA), LetterLogic Platform (Nashville, TN), ICL Platform (Livonia, MI), Maestro Platform (Arden Hills, MN and Nashville, TN) and 2 more
Started Jan 02, 2025, 08:30 PM UTC· resolved Jan 02, 2025, 08:30 PM UTC
- resolved Jan 02, 2025, 08:30 PM UTC
A National Day of Observance has been declared to honor the death of former President, Jimmy Carter. The Postal Service will suspend regular mail deliveries, retail services and administrative office activity on Thursday, January 9, 2025. The Postal Service will continue to accept and process volume dropped by commercial mailers at mail processing facilities. There will be limited package delivery service on January 9 to ensure the organization does not experience any impacts to its package delivery operations that may negatively affect customers or business partners. All Postal Service facilities—including Headquarters in Washington, DC, and area and district administrative offices—are included in the National Day of Observance. RevSpring will process files and deliver mail to the Postal Service. on 1/9, and regular operations at the USPS will resume on Friday, January 10, 2025.
Notice December 29, 2024 Worldpay payment transactions issue 21h 5m PersonaPay and eVokePay, MySecureBill
Started Dec 29, 2024, 05:29 PM UTC· resolved Dec 30, 2024, 02:34 PM UTC
- identified Dec 29, 2024, 05:29 PM UTC
Some patient payments are failing due to an upstream issue at Worldpay. Worldpay is a payment processing company and provides payment and technology services to merchants and financial institutions globally. The issue was reported as early as 8:50am CT, and is improving. Many customers are now able to make successful payments, as of 11:28am CT. We will continue to monitor the issue.
- resolved Dec 30, 2024, 02:34 PM UTC
After monitoring, Worldpay payments remain stable. This incident is resolved.
Minor October 27, 2024 Degraded performance with Real-Time Eligibility 1h 13m Talksoft Arrived and Forms
Started Oct 27, 2024, 02:28 PM UTC· resolved Oct 27, 2024, 03:42 PM UTC
- investigating Oct 27, 2024, 02:28 PM UTC
We are currently investigating this issue.
- resolved Oct 27, 2024, 03:42 PM UTC
This incident has been resolved.
Major October 25, 2024 Maestro connectivity problems for some customers 4d 22h MySecureBill, Maestro Platform (Arden Hills, MN and Nashville, TN)
Started Oct 25, 2024, 03:50 PM UTC· resolved Oct 30, 2024, 02:13 PM UTC
- identified Oct 25, 2024, 03:50 PM UTC
A connectivity issue has been found in our datacenter that is preventing some Maestro client sites from being reached. Those sites are the FTP sites for file transfers, myEasyView and mySecureBill. At this time, only a small group of clients are impacted. We are working with our provider to resolve the issue. Update to be provided within 1 hour.
- monitoring Oct 25, 2024, 05:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2024, 02:13 PM UTC
This issue was contained to 15 clients and was resolved on 10/25/2024.