RevSpring incident

Performance Degradation Identified

Minor Resolved View vendor source →

RevSpring experienced a minor incident on March 3, 2025 affecting PersonaPay and eVokePay, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 06:59 PM UTC
Resolved
Mar 03, 2025, 08:56 PM UTC
Duration
1h 56m
Detected by Pingoru
Mar 03, 2025, 06:59 PM UTC

Affected components

PersonaPay and eVokePay

Update timeline

  1. identified Mar 03, 2025, 06:59 PM UTC

    We have identified degradation in our portal and users may be having trouble logging in or accessing certain pages or features. We are investigating the issue and expect to resolve it momentarily.

  2. monitoring Mar 03, 2025, 07:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 03, 2025, 08:56 PM UTC

    This incident has been resolved.