RevSpring experienced a minor incident on September 27, 2024 affecting IVR, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
IVR
Update timeline
- investigating Sep 27, 2024, 01:19 PM UTC
We are currently investigating this issue.
- investigating Sep 27, 2024, 01:42 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 27, 2024, 02:29 PM UTC
All IVR services are operational, we are monitoring.
- monitoring Sep 27, 2024, 02:30 PM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 27, 2024, 02:31 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 27, 2024, 03:57 PM UTC
This incident has been resolved.