RevOps incident

HubSpot CRM Cards are unable to create new deals or access related deals

Major Resolved View vendor source →

RevOps experienced a major incident on November 2, 2021 affecting HubSpot Integration, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2021, 05:04 PM UTC
Resolved
Nov 02, 2021, 07:20 PM UTC
Duration
2h 16m
Detected by Pingoru
Nov 02, 2021, 05:04 PM UTC

Affected components

HubSpot Integration

Update timeline

  1. investigating Nov 02, 2021, 05:04 PM UTC

    We are currently investigating an issue with HubSpot CRM Cards unable to create new deals or see related deals on Company pages. If you need to create or associate deals with HubSpot, please use your RevOps application directly. We apologize for the inconvenience. HubSpot data synchronization is not impacted. If you need to chat with our team, please email [email protected]

  2. identified Nov 02, 2021, 05:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 02, 2021, 06:34 PM UTC

    A fix has been implemented and we are monitoring the results. If this issue is still reoccurring, please contact us at [email protected] or reach out to us via our Slack channel.

  4. monitoring Nov 02, 2021, 06:35 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 02, 2021, 07:20 PM UTC

    Our team continues to monitor and has not seen any further issues. If you are still experiencing issues with CRM cards, please contact [email protected] or reach out via Slack Connect.