RevOps experienced a notice incident on December 10, 2021, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 10, 2021, 09:57 PM UTC
RevOps is investigating elevated alerts related to PDF generation. Our team is investigating the issue and will provide updates when possible. The ability to view or sign existing deals that have already been generated are not impacted.
- monitoring Dec 10, 2021, 10:29 PM UTC
A fix has been implemented and deployed to production and are monitoring the results
- resolved Dec 10, 2021, 10:59 PM UTC
The PDF generation service has been restored. All service monitors are reporting healthy and operational.