RevOps incident

Increased error rates

Minor Resolved View vendor source →

RevOps experienced a minor incident on April 5, 2022 affecting RevOps API, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2022, 06:45 PM UTC
Resolved
Apr 05, 2022, 09:52 PM UTC
Duration
3h 7m
Detected by Pingoru
Apr 05, 2022, 06:45 PM UTC

Affected components

RevOps API

Update timeline

  1. investigating Apr 05, 2022, 06:45 PM UTC

    RevOps is currently investigating increased application error rates and decreased performance. Our team is investigating and will provided updates when possible. Our monitoring is showing this is not currently affecting the majority of requests.

  2. monitoring Apr 05, 2022, 07:02 PM UTC

    We have identified the issue and have engaged one of our vendors for complete resolution. Our monitoring has stopped showing increased error rates and performance has returned to normal. Our team will continue to work with our vendor for full resolution. If you're still experiencing issues, please contact [email protected] or reach out Slack for users with a support plan.

  3. resolved Apr 05, 2022, 09:52 PM UTC

    This incident has been resolved.