RevOps incident

HubSpot CRM cards not available

Major Resolved View vendor source →

RevOps experienced a major incident on April 26, 2022 affecting HubSpot Integration, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2022, 04:41 PM UTC
Resolved
Apr 26, 2022, 06:03 PM UTC
Duration
1h 22m
Detected by Pingoru
Apr 26, 2022, 04:41 PM UTC

Affected components

HubSpot Integration

Update timeline

  1. investigating Apr 26, 2022, 04:41 PM UTC

    Our team is currently investigating HubSpot CRM cards not being available to some users. We will provide further updates when possible. Deals can still be edited and created by visiting RevOps directly.

  2. identified Apr 26, 2022, 05:33 PM UTC

    Our team is currently monitoring RevOps support for HubSpot CRM cards availability. Currently, HubSpot's CRM Cards are having a platform-wide service degradation. Their team is actively working to remediate it. In the meantime, your RevOps deals are safe. You can still edit and create by directly visiting RevOps. To do this, you will need to log into RevOps and click on "Create Deal" in the upper right-hand corner and select the template you will be using. From there, you will be able to search for the HubSpot deal you've created, and select that deal to be used in RevOps. If you need assistance creating deals, please contact [email protected] or via Slack Connect if you're on a paid support plan. Our team will provide further updates when possible.

  3. monitoring Apr 26, 2022, 05:48 PM UTC

    HubSpot has alerted us that the issues are resolved, and we are continually seeing successful CRM card requests.

  4. resolved Apr 26, 2022, 06:03 PM UTC

    This incident has been resolved.