RevOps experienced a major incident on July 11, 2022 affecting RevOps Console and RevOps API, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 11, 2022, 03:56 PM UTC
RevOps has identified an issue accessing certain API endpoints. We have identified the root cause and are working to resolve the issue. The current impact includes: - External API requests to vault.revops.io will timeout - A limited set of pages including accounts, invoices, and plans are not accessible There is no impact to sending or signing deals. Our team is working to resolve this as quickly as possible and will provide routine updates as we are able to. If you have any questions, please contact [email protected] or enterprise support customers can reach out via Slack Connect.
- monitoring Jul 11, 2022, 04:05 PM UTC
A fix has been implemented and we are monitoring the results. If you have any questions or experience any further issues, please contact [email protected] or enterprise support customers can reach out via Slack Connect.
- resolved Jul 11, 2022, 04:39 PM UTC
We have not seen any further issues and are seeing successful API calls. If you have any questions or experience any further issues, please contact [email protected] or enterprise support customers can reach out via Slack Connect.