RevOps incident

Errors with PDF Generation

Major Resolved View vendor source →

RevOps experienced a major incident on August 8, 2022 affecting RevOps Console and DocuSign Integration, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2022, 04:34 PM UTC
Resolved
Aug 08, 2022, 05:28 PM UTC
Duration
54m
Detected by Pingoru
Aug 08, 2022, 04:34 PM UTC

Affected components

RevOps ConsoleDocuSign Integration

Update timeline

  1. identified Aug 08, 2022, 04:34 PM UTC

    RevOps has identified an issue with PDFs failing to generate. Our team has identified the root cause and is currently deploying a mitigation. We will provide a further update when the deployment is complete. If you have any questions, please contact [email protected] or via Slack Connect.

  2. resolved Aug 08, 2022, 05:28 PM UTC

    We have mitigated the root cause and regenerated the failed documents. If you have any questions, please contact [email protected] or via Slack Connect.