RevOps experienced a critical incident on September 30, 2022 affecting RevOps Console, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 30, 2022, 06:03 PM UTC
We're currently experiencing a complete outage of our application. This outage impacts deals from being created, accessed and signed. Our team is investigating the issue and we'll provide another update in 15 minutes as we gain more information.
- investigating Sep 30, 2022, 06:26 PM UTC
Our team is currently working to restore the service.
- identified Sep 30, 2022, 06:43 PM UTC
We've identified the root cause of the outage and are working toward restoring the service of our application.
- identified Sep 30, 2022, 06:48 PM UTC
Our application has been partially restored. We are working toward continuing to restore our services fully.
- monitoring Sep 30, 2022, 07:09 PM UTC
A fix has been implemented and our application has recovered. We will continue to monitor our application service.
- resolved Sep 30, 2022, 09:13 PM UTC
This incident has been resolved.