RevOps incident
Errors access RevOps and updating signature state
RevOps experienced a major incident on October 3, 2022 affecting RevOps Console and DocuSign Integration, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 03, 2022, 05:42 PM UTC
We have identified an issue with signature states not being updated in RevOps. We will provide an update every 15 minutes as we continue to investigate the issue.
- investigating Oct 03, 2022, 05:58 PM UTC
We are still working on a fix for this issue.
- investigating Oct 03, 2022, 06:20 PM UTC
We’re currently experiencing intermittent errors in requesting the RevOps application. Our team is investigating the issue and we’ll provide another update in 15 minutes as we gain more information.
- investigating Oct 03, 2022, 06:34 PM UTC
Access to the RevOps platform has been restored. We are continuing to monitor all traffic. Please reach out to the RevOps Support team if you are experiencing further access issues.
- resolved Oct 03, 2022, 07:29 PM UTC
This incident has been resolved.