RevOps incident

Service Outage

Critical Resolved View vendor source →

RevOps experienced a critical incident on July 18, 2023 affecting RevOps Console and RevOps API and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2023, 05:19 PM UTC
Resolved
Jul 18, 2023, 05:58 PM UTC
Duration
38m
Detected by Pingoru
Jul 18, 2023, 05:19 PM UTC

Affected components

RevOps ConsoleRevOps APIRevOps eSignature

Update timeline

  1. investigating Jul 18, 2023, 04:53 PM UTC

    The RevOps platform is currently experience an outage. We are investigating the issue to determine root cause.

  2. investigating Jul 18, 2023, 04:53 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 18, 2023, 05:10 PM UTC

    We have identified the root issue and are working on rerouting traffic to restore services.

  4. monitoring Jul 18, 2023, 05:18 PM UTC

    Services are partially restored and we are continuing to monitor the situation.

  5. monitoring Jul 18, 2023, 05:19 PM UTC

    Status was updated

  6. monitoring Jul 18, 2023, 05:26 PM UTC

    Services are fully operational

  7. resolved Jul 18, 2023, 05:58 PM UTC

    This incident has been resolved.