RevOps experienced a minor incident on October 5, 2023 affecting RevOps API, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 05, 2023, 05:05 PM UTC
Our platform's Cloud provider is experiencing networking issues within one of our main network regions. This is resulting in a degradation of service. We are monitoring this upstream incident and discussing mitigation paths. If you experience any errors saving Deals, SKUs, Terms, etc., please try saving again. If the action continues to fail, please reach out to [email protected] with details and we can investigate restoring the resource for you.
- resolved Oct 05, 2023, 09:05 PM UTC
Full service has been restored. Our Cloud provider has resolved their networking issues and we have confirmed that our services are back to full capacity. If you have any questions or need any support, please reach out to [email protected] with details and we will figure out how to get you unblocked.