RevOps incident

Experiencing delays in PDF generation

Major Resolved View vendor source →

RevOps experienced a major incident on October 20, 2023 affecting RevOps Console, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2023, 10:07 PM UTC
Resolved
Oct 20, 2023, 10:19 PM UTC
Duration
11m
Detected by Pingoru
Oct 20, 2023, 10:07 PM UTC

Affected components

RevOps Console

Update timeline

  1. investigating Oct 20, 2023, 10:07 PM UTC

    We are currently investigating an issue with delays in PDF generation.

  2. monitoring Oct 20, 2023, 10:15 PM UTC

    We determined the root cause and have restored traffic to PDF generation. Please reach out to [email protected] if you still have trouble with retrieving your PDF.

  3. resolved Oct 20, 2023, 10:19 PM UTC

    This incident has been resolved.