RevOps experienced a minor incident on March 13, 2024 affecting DocuSign Integration and RevOps eSignature, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
DocuSign IntegrationRevOps eSignature
Update timeline
- investigating Mar 13, 2024, 06:16 PM UTC
We are seeing elevated processing times for our PDF generation system and are currently investigating the issue.
- monitoring Mar 13, 2024, 06:32 PM UTC
We have increased server capacity for PDF generation and are seeing processing times return to normal. We will continue to monitor the service.
- resolved Mar 13, 2024, 06:54 PM UTC
PDF generation service processing times have returned to normal and service has been fully restored.