Reverse Contact incident

Service Disruption – Data P...

Major Resolved View vendor source →
Started
Apr 17, 2026, 12:10 PM UTC
Resolved
Apr 17, 2026, 01:47 PM UTC
Duration
1h 37m
Detected by Pingoru
Apr 17, 2026, 12:10 PM UTC

Affected components

Fetch Persons (Fetch Person - Person (live))Fetch Companies (Fetch Company - company (live))Resolve (Resolve - Persons (name))Resolve (Resolve - Persons (email))Resolve (Resolve - Companies (domain))

Update timeline

  1. investigating Apr 17, 2026, 12:10 PM UTC

    We are currently experiencing a service outage. Our system is currently delivering improperly formatted data, causing malformed input on our side. To protect the integrity and quality of our data, our automated data quality protection system was triggered immediately upon detection of the issue. As a result, affected services are temporarily unavailable while the issue is being investigated and resolved. We are actively working with our data provider to address the root cause. Further updates will be posted here as the situation evolves. We apologize for the inconvenience and appreciate your patience.

  2. resolved Apr 17, 2026, 01:47 PM UTC

    Everything looks nominal.

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