Reverse Contact incident

Search API Degraded Perform...

Minor Resolved View vendor source →

Reverse Contact experienced a minor incident on April 18, 2026 affecting Search (Search API - Person Search) and Search (Search API - Company Search), lasting 24d 20h. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2026, 12:06 PM UTC
Resolved
May 13, 2026, 08:47 AM UTC
Duration
24d 20h
Detected by Pingoru
Apr 18, 2026, 12:06 PM UTC

Affected components

Search (Search API - Person Search)Search (Search API - Company Search)

Update timeline

  1. investigating Apr 18, 2026, 12:06 PM UTC

    We're currently refreshing our profile and company data along with optimizing all search indexes. During this process, which may take several days, you might experience slower response times on the Search API. We're running these operations carefully to keep the impact as low as possible and will update this page once everything is back to full speed. Thanks for your patience!

  2. resolved May 13, 2026, 08:47 AM UTC

    We’ve stabilized the Search API; behavior should finally be back to normal. We’re still monitoring latency and availability.