Reverse Contact experienced a major incident on September 21, 2026 affecting Search (Search API - Person Search) and Search (Search API - Company Search) and 1 more component, lasting 8h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Search (Search API - Person Search)Search (Search API - Company Search)Resolve (async mode) (Resolve - Persons (name))Resolve (async mode) (Resolve - Persons (email))Enrich (sync) (Enrich - Companies)
Update timeline
- investigating Sep 21, 2026, 08:35 AM UTC
Search API - Person Search went down.
- resolved Sep 21, 2026, 08:38 AM UTC
Search API - Person Search recovered.
- resolved Sep 21, 2026, 04:54 PM UTC
Resolve - Persons (name) and Resolve - Persons (email) recovered.