Revel Systems incident

Givex gift cards partial outage

Major Resolved View vendor source →

Revel Systems experienced a major incident on December 12, 2023 affecting Givex, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 07:32 PM UTC
Resolved
Dec 12, 2023, 08:08 PM UTC
Duration
35m
Detected by Pingoru
Dec 12, 2023, 07:32 PM UTC

Affected components

Givex

Update timeline

  1. investigating Dec 12, 2023, 07:32 PM UTC

    The issue is currently being investigated. Givex-related operations are currently disrupted.

  2. monitoring Dec 12, 2023, 08:03 PM UTC

    Givex operations are going back to normal. The situation is being monitored.

  3. resolved Dec 12, 2023, 08:08 PM UTC

    The Givex outage is resolved. Givex-related operations are back to normal.