Revel Systems incident

FreedomPay Transaction Processing degradation.

Major Resolved View vendor source →

Revel Systems experienced a major incident on January 27, 2024 affecting FreedomPay, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2024, 05:42 PM UTC
Resolved
Jan 27, 2024, 05:54 PM UTC
Duration
12m
Detected by Pingoru
Jan 27, 2024, 05:42 PM UTC

Affected components

FreedomPay

Update timeline

  1. investigating Jan 27, 2024, 05:42 PM UTC

    We are currently investigating this issue as there are declined reports.

  2. resolved Jan 27, 2024, 05:54 PM UTC

    This incident has been resolved. FreedomPay has resolved the transaction processing latency issues and all transaction processing has returned to normal.