Revel Systems experienced a major incident on February 22, 2024 affecting Customer Support, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Support
Update timeline
- investigating Feb 22, 2024, 06:32 PM UTC
Our general support phone line temporarily having issues, you might not be able to give us a call using our General Support phone line. Please submit your case via [email protected]
- monitoring Feb 22, 2024, 06:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 22, 2024, 07:02 PM UTC
This incident has been resolved.