Revel Systems incident

Tripos processing issues - transactions may decline

Minor Resolved View vendor source →

Revel Systems experienced a minor incident on March 27, 2024 affecting WorldPay TriPOS, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2024, 04:48 PM UTC
Resolved
Mar 27, 2024, 07:07 PM UTC
Duration
2h 19m
Detected by Pingoru
Mar 27, 2024, 04:48 PM UTC

Affected components

WorldPay TriPOS

Update timeline

  1. investigating Mar 27, 2024, 04:48 PM UTC

    Worldpay has reported an issue with payment processing through tripos, some transactions may decline

  2. monitoring Mar 27, 2024, 04:48 PM UTC

    Transaction processing has returned to normal and all issues have been resolved. Monitoring the issue for now

  3. resolved Mar 27, 2024, 07:07 PM UTC

    Worldpay support has confirmed that all services were restored and everything is back up and running.