Revel Systems incident

Issues with emailing

Minor Resolved View vendor source →

Revel Systems experienced a minor incident on June 1, 2024 affecting Customer Support, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2024, 12:29 AM UTC
Resolved
Jun 01, 2024, 12:47 AM UTC
Duration
18m
Detected by Pingoru
Jun 01, 2024, 12:29 AM UTC

Affected components

Customer Support

Update timeline

  1. investigating Jun 01, 2024, 12:29 AM UTC

    We do apologize but currently, we are experiencing degraded performance of our emailing system. As a result of that, you might not results of that, temporarily you will not receive emails from us. Nothing else is affected, we continue to provide support on the calls.

  2. resolved Jun 01, 2024, 12:47 AM UTC

    The emailing issue has been resolved. All the operations are back to normal.