Revel Systems experienced a major incident on August 11, 2024 affecting Customer Support, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Support
Update timeline
- investigating Aug 11, 2024, 11:14 PM UTC
We're currently experiencing an issue with our support call line, which is temporarily unavailable. Our team is working to resolve this as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Please check back here for updates, for support inquiries please reach out to us via email ([email protected]) or through our Help Site in the meantime. Thank you for your understanding.
- resolved Aug 11, 2024, 11:29 PM UTC
This incident has been resolved.