Revel Systems incident

Revel Advantage XT Deposit Delays

Minor Resolved View vendor source →

Revel Systems experienced a minor incident on November 15, 2024 affecting WorldPay TriPOS, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2024, 04:18 PM UTC
Resolved
Nov 16, 2024, 05:30 PM UTC
Duration
1d 1h
Detected by Pingoru
Nov 15, 2024, 04:18 PM UTC

Affected components

WorldPay TriPOS

Update timeline

  1. investigating Nov 15, 2024, 04:18 PM UTC

    We have identified an issue with issuing Revel Advantage XT deposits that may affect some merchants. Payouts for November 14 will be issued this afternoon instead of the morning. We sincerely apologize for the inconvenience.

  2. identified Nov 15, 2024, 04:19 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 16, 2024, 05:30 PM UTC

    This incident has been resolved.