Revel Systems incident

RA XT deposit delay for November 20th sales

Minor Resolved View vendor source →

Revel Systems experienced a minor incident on November 22, 2024 affecting Revel Advantage Merchant Portal, lasting 7h 4m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 05:34 PM UTC
Resolved
Nov 23, 2024, 12:39 AM UTC
Duration
7h 4m
Detected by Pingoru
Nov 22, 2024, 05:34 PM UTC

Affected components

Revel Advantage Merchant Portal

Update timeline

  1. investigating Nov 22, 2024, 05:34 PM UTC

    We are investigating a deposit delay that is impacting RA XT merchants. Payouts failed to generate on time, deposits for November 20th sales are affected and experiencing a delay

  2. monitoring Nov 22, 2024, 07:30 PM UTC

    The impacted transactions have been funded and will be included in the next payout cycle today for the affected merchants.

  3. resolved Nov 23, 2024, 12:39 AM UTC

    This incident has been resolved.